My Review of Customer Hub with Infusionsoft

12th February 2011
Posted in Blog, Infusionsoft, Memberships
Tagged in: , , , ,

I have had the opportunity to create and setup Customer Hub with infusionsoft for two clients in the last few months and I must say, I’m really lovin’ it! For those of you that don’t know what Customer Hub is…it is a membership site program that only integrates and only works for those using Infusionsoft.

Now, I will admit that the first time I set it up, it was a bit confusing. Customer Hub does provide some great setup and install videos to get you going but setting up a few of the advanced features such as delayed content delivery and partials was a bit confusing.

For the most part, my review contains a list of the features I really like.

Here is my short list of what I really about customer hub:

  1. All content is safe and secure.
  2. Completely integrated with the Infusionsoft CRM.
  3. Automatic user registration. You can easily create an action at signup for the system to generate a username and password and updates their CRM record immediately.
  4. Clients can use the Customer Hub interface to update their billing and credit card information.
  5. Sequential content delivery. You can deliver new content based on a pre-specified time frame using actions and tags.

Now of course, no application is perfect :) But for the most part, the only issues I have found so far is that the setup/learning curve does take a bit of time and that this is a stand alone program – being that it is not a plugin that you would add to an existing wordpress blog or website. It is completely hosted on the customer hub servers. I really don’t see Customer Hub hosting the program as a deal breaker – because they do allow you to customize the look and feel of your membership.

Overall, I think it is a great solution for those who want to create a secure, automated and integrated membership site with your infusionsoft application. I would recommend it :)

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